Terms and conditions

The law of England shall apply to this agreement irrespective of the place of delivery.

Heron & Co Disclaimer

Any information found on this website is intended for guidance only. The website and the products described in it are subject to change without notice.

Copyright in the website, its design, layout, look, appearance and graphics remain the property of the program manager. The contents of the website may be downloaded printed or copied for personal use only.

We accept no responsibility or liability for the content of websites linked to this website which are not under our strict control.

We do not guarantee that the Heron & Co website will be compatible with all hardware and software which may be used by visitors to the site. We will not be liable for damage to, or viruses that may affect your computer equipment, software, data or other property as the result of your access to, use of or browsing of this website or your downloading of any materials, data, text or images.

Privacy Policy

All personal information provided by customers to us in order to facilitate our services will be treated confidentially and will never be supplied to a third party without the consent or permission of the customer.


All prices are in British Pounds Sterling (GBP).

Ordering from Heron & Partners Ltd

By placing your order you are offering to buy the goods and permitting us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for other purposes without asking your consent and you may request that your details are removed from our records by email or writing to the address below.

We are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. The first instalment of your payment being half the sum of the total price will be deducted within 24 hours of your order placed. The second instalment will be deducted before the goods ordered are dispatched, and this will usually be within 24 hours of the goods being sent. Goods remain the property of Heron & Partners Ltd until we have received payment in full. All prices and offers are subject to change and availability.

Confirmation of Order

Confirmation of your order will be received by email within a short time after ordering. If you require an invoice for your records please contact us and we can send one out. In the unlikely event of us being unable to fulfil an order or a part of an order, or if there are any errors in a placed order we will advise you as soon as it is possible.

Guarantee and Returns

If an item is not to your satisfaction, please return it to us within 7 days of receipt and we aim to correct the fault.

If an item arrives damaged or is incorrect in any way, please return the item to us within 7 days and we will arrange for a complete refund less return carriage unless it was damaged in transit or shows sufficient signs of wear and tear or mishandling by the customer.

The goods must be returned to Heron & Partners in the condition they were received. In the event of a complaint please contact us and we shall deal with the matter.

Payment Options

Heron & Partners Ltd accepts cheques, cash and electronic bank transfers. Cheques can be posted to us made payable to "Heron & Partners Ltd, 7 Heron Place, London, SE16 5NZ”. Please allow at least seven working days for cheque clearance. We do not dispatch orders when payment is made by cheque, until we are able to verify full payment has been cleared to our account. Goods will be dispatched normally within 24 hours of cleared payments.

Postage and Packaging

The cost of postage and packaging is free within the United Kingdom. For Europe or the Rest of the World it is £30 per pair ordered.

Note. All Heron & Partners deliveries require a signature so please ensure that someone can sign for your delivery at the given delivery address. Business Post will not leave your parcel unsigned for.

Duties & Taxes

Any duties or taxes payable on purchase of Heron & Partners Ltd products are the sole responsibility of the purchaser. If the purchaser refuses to pay the duties/tax it is then the responsibility of the purchaser to pay all shipping costs for the return of the goods.